ShyftTyme

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Frequently Asked Questions

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Feeling overwhelmed by to-do lists? A virtual assistant can be your secret weapon for reclaiming your time and boosting productivity. Here’s how:

Free yourself from tedious task:

  • Delegate administrative work, bookkeeping, customer service, and more.
  • Focus on what matters: Spend your energy on core business activities or strategic planning.

Gain flexibility and scalability

  • Get the help you need, when you need it, without the overhead of a full-time employee.

Our virtual assistants are skilled in:

  • Administrative Tasks
  • Customer Service
  • Lead Generation & Sales
  • Language Translation/Transcription
  • Social Media Management
  • Process Automation
  • Data Entry
  • HR Management
  • Real Estate Tasks
  • Property Management

Virtual assistants are remote professionals who work from anywhere in the world. They utilize technology to access your instructions and securely complete tasks. You provide them with clear instructions and deadlines, they manage the rest, ensuring you stay updated throughout the process.

The onboarding timeline typically ranges between 1-2 weeks, depending upon the task complexity and the level of integration required with your team and systems.
Communication is key! Choose your preferred method, whether it’s email, phone calls, video conferencing, or project management tools. Your Client Success Manager will adapt to align with your workflow.
No, you don’t have to provide a laptop or internet connection to your virtual assistant (VA). Our virtual assistants come equipped with their own tools and reliable internet access.

We provide a smooth onboarding process to assist you in getting started. You will receive clear instructions and support to ensure a smooth transition to working with a Client Success Manager.

Our expertise can assist you in identifying tasks best suited for delegation. We will help you create a delegation plan to maximize the impact on your business.

The amount of time saved varies depending on your workload. However, many clients report reclaiming significant hours each week, enabling them to concentrate on higher-level priorities.

Our website offers a simple signup process. You can choose a plan that fits your needs and get started quickly.

There are no hidden fees. Our pricing is transparent, so you’ll know exactly what to expect.
We offer flexible plans to adapt to your changing needs. Cancellation is also hassle-free, with clear guidelines outlined in our terms of service.
Data security and privacy are our top priorities. Virtual assistants sign confidentiality agreements, and your information is never shared with third parties. We also have robust security measures in place to protect your data.

Our virtual customer service assistant candidates undergo a rigorous multi-step screening process to ensure that only the most skilled assistants are selected for your needs. 

Candidates, sourced from online job market postings and employee referrals, are thoroughly evaluated based on the following essential skills:

  • Past remote-work experience with international clients. 
  • Excellent spoken and written communication.
  • Attention to detail and problem-solving skills.

Our virtual assistants log their hours using our exclusive software, Clockify and provide regular updates on task completion through their VA portal. You will receive reports detailing how the hours were spent, and you can access this information through your client portal at your convenience.

Ready to Take Back Your Tyme

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